Everyone who comes to Keylime Cove has a
Guests who visit KeyLime Cove Indoor Waterpark Resort repeatedly tell us what a great time they had in Gurnee, Illinois and how they couldn’t believe how much fun and how extensive our Waterpark resort is.
If you’re thinking about planning a visit to KeyLime Cove, here’s what other families had to say about us
Cindy B. - Auburn, IN
We have made 3 visits and I am already planning our 4th! We can’t get enough! By far the best indoor waterpark around, and we’ve tried them all!!
Cindy B. - Auburn, IN
This was my 2nd stay and I just can't say enough good things about your staff. They are all so courteous and helpful, above and beyond.
Stacey D. - Chicago, IL
I want to make a special mention of Larissa, Alexander (lifeguard) and Sherry (D.W. wait staff). These employees stood out and showed exceptional customer service. We loved our stay. The kids had fun, as well as the moms! We will most definitely return!
Rose P. - Aurora, IL
Everything was great (and) very relaxing. We will definitely come back to visit again, It was a nice mini- getaway. Thanks so much!
Tamiko A. - Chicago, IL
The whole staff are team players A+
Shari L. - Munster, IN
Your bellmen were outstanding! I also was overly impressed with your waterpark staff. My family and I have been to many water parks, including Wisconsin Dells and you, BY FAR, outdo everyone. We will definitely be coming back soon!
Charles H. - Loves Park, IL
All the life guard and pool staff (were) way above any expectations our family could of hoped for. Do in large to your staff’s care in and around the pool area and hot dog pizza area, WE WILL be back!!!!! My family and I are anxiously awaiting our next stay!
Melissa W. - Rantoul, IL
Everyone we met was overwhelmingly helpful, courteous, and expressed a real excitement about their job!! We loved it and we were planning our return before we even left!! Thanks for such a wonderful experience!!
Yolanda W. - Chicago, IL
The greeter was wonderful to me and my family as well as the other guests that I saw her interact with. She was very friendly and truly wanted to make everyone’s stay as enjoyable as possible. I also dealt with several of the ladies that worked at the front desk and they were wonderful as well. You have a wonderful staff and EVERYONE helped to make our stay very enjoyable from beginning to end.
Christine M. - Mokena, IL
The reservations staff, retail, and waterpark staff were awesome and really helped to make our experience so good. We have already told many friends and family about KLC!
CMark A. - Montrose, MN
All of the lifeguards were so great! Many of them would ask my kids if they were having a good time and go out of their way to talk with them. We especially thought a female life guard at the resort was EXCEPTIONAL!!! SHE IS THE BEST!!!!! … My kids are still talking about her and how nice she was to them!
Laurie E. - Elk Grove Village, IL
Keep doing exactly what you are doing. It's wonderful.
Lynn C. - Oak Forest, IL
The children’s program staff was wonderful. We were not there very long, but had a great time.
Michelle A. a. - Lombard, IL
I would and have recommended your resort to many family and friends! Hope to see you soon!
Jay M. - Mohomet, IL
My wife lost her credit card at the shop where the kids pick out an animal to get stuffed. After girl working at shop called, this lady showed up and went out of her way to help out. The card was found, shuttle to Six Flags was made. Fantastic job by your staff!
Jose R. - Crown Point, IN
Security and staff was extremely helpful finding my son’s new cell phone that he received for his birthday....The entire waterpark staff and hotel staff helped notify anyone and everyone that would be able to keep an eye out for his phone...Needless to say the phone was found and everyone made an 11-year-old boy's birthday one to remember. Thanks!
Donald S. - Waukegan, IL
Every interaction with staff was ***** (THAT is a five-star rating).
Darin S. - Green Bay, WI
I can honestly say we have never stayed at a hotel/resort in which every staff was as polite as what we encountered at KeyLime. Not only was every member polite, it felt genuine and sincere. We have already recommended this getaway to friends/family.
Barbara B. - Plainfield, IL
Seeing my son have such a great time was the best. The only problem was that I could not have stayed longer.
Donna W. - Lombard, IL
Our family felt the staff in the waterpark was great, friendly, helpful and watchful of safety issues with little children. Keep up the good work!
Jessica S. - Tonica, IL
Everyone was completely wonderful. One of the best parts of the whole stay was the customer service we received. (It) started off immediately upon pulling up in the driveway by the front door!! KUDOS!!
Leslie W. - Harvey, IL
Everything was perfect! I will bring my family back to visit again this summer!
John D. - Manhattan, IL
Wow, I can't remember names, but from the bell man to the check-in clerk to the lifeguards and cleaning people, everyone was so cordial like close friends!
Heather S. - Villa Park, IL
Justin at the front desk was wonderful. So polite and very helpful.
Talitha B. - Dowling, WI
You all just helped my dollar stretch a little farther. And your pool staff ROCKS!
James T. - Oak Lawn, IL
The staffing was great, always smiling asking if I was enjoying myself. Always saying hello, I stopped a crew member and asked what the difference was between suites. They answered the question right away and friendly, THANK YOU AND ALL YOUR CREW MEMBER FOR A GREAT TIME!
Jacquiline W. - Carlisle, PA
You guys did great and we would LOVE to come back!
Nolan and Emily S. - River Grove, IL
The experience was wonderful. We have two boys - ages 6 and 3. They both want to ‘move to KeyLime Cove’ so they can go down the slides all day and play in the arcade all night. It was perfect for them
Donald R. - Chicago Heights, IL
EVERYONE we came in contact with was so awesome and helpful, courteous and friendly. This was, by far, the best mini-vacation we've ever had -- not just because you've got a nice resort (amenities, rooms, water park, shops and restaurants), but because the PEOPLE were so wonderful and considerate. I don't know any particular names, but the woman in the treat shop went out of her way to see to it that we got a cake for our daughter's birthday. She called down to D.W. Andersons, and together they managed to get us a nicely decorated cake on very short notice. That was impressive.
Denise H. H. - Elgin, IL
I know you should applaud your Front Desk Staff - they all are absolutely fantastic!
Christopher P. - Chicago, IL
I think the park was a lot of fun, very clean, very secure and we'll definitely visit again. In fact we're talking about visiting again after my daughter's kindergarten graduation. KeyLime Cove is a blast and seems like it would be a great place to work.
Diana G. - Zion, IL
Can't wait for the grandkids to visit again from Connecticut so I can take them again as they loved it!
Maria C. - Chicago, IL
Just keep up the great work. My family and I are already planning our next visit.
Cindy S. - Orland Park, IL
Everything was great! Don't think you could do much more than that! Definitelyâ€¨will return soon …
Kennisha S. - Calumet City, IL
Nothing you could have done to make it better because it was just perfect. In fact I’m coming back in October, and I decided to come back at least three times a year for a family vacation. I told all my friends and family, and they can't wait to come visit.
Manuel R. - Harvard, IL
Can't wait to go back next summer!
Melissa P. - Nashville, TN
Thank your entire staff because they are true to the saying ‘service with a smile.’ … They were ALL terrific!
Georgeann R. - Crown Point, IL
I don't think we could have had a better time. We are looking forward to our next stay